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Exam Code: LOT-829
Exam Name: IBM (IBM WebSphere Portal 6 Application Development)
Free One year updates to match real exam scenarios, 100% pass and refund Warranty.
Total Q&A: 104 Questions and Answers
Last Update: 2013-09-30

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NO.1 .A developer needs to export a portlet from a portal installation so that a collaborative world-wide
team can test it. What is the BEST out-of-box option that the developer can choose to export this
Portlet?
A. Use Export XMLPortlet
B. Use Upload and ExportPortlet
C. Use Manage PagesPortlet
D. Copy and Paste thePortlet across machines
Answer: C

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NO.2 .Which of the following is valid about the IBM Workplace Solutions Catalog?
A. Portlet technology previews developed outside of IBM may be made available through the IBM
Workplace Solutions Catalog.
B. Developers need to download the Rational Application Developer from IBM the
Workplace Solutions Catalog.
C. Allportlets on the IBM Workplace Solutions Catalog are available as open source so developers
can use the code as a basis for new portlets.
D. Portlets created by vendors like are available through the IBM Workplace Solutions Catalog.
Answer: D

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NO.3 .The Personalization resource wizard in Rational Application Developer is used to generate the
content spot classes and resource collection classes. If the content spot and resource collection
will be used by multiple applications, then those classes should be:
A. Deployed together with the relatedportlets in the portlet application WAR file.
B. Placed in theWebSphere Application Server shared library.
C. Placed directly in the pzn_root/pzn/v6.0/lib directory.
D. Uploaded using the Personalization interface.
Answer: B

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NO.4 .Xavier is working with a IBM Workplace Web Content Management application, extending it with
the API. Which item is the primary focus of the API?
A. The library
B. The workspace
C. The property broker
D. The document manager component
Answer: B

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NO.5 .Inez is developing a composite application and wishes to leverage the related public interfaces
available to her as a developer. Which of the following interfaces contains a method to provide
supported parameters during creation of a business component?
A. Lifecycle
B. Membership
C. Templatable
D. DisplayInfo
Answer: A

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NO.6 .For a web application with multiple Struts portlets, the BEST way to define the initial views of the
individual portlets is to specify them:
A. In the welcome file list in the application's web.xml.
B. In theviewMode.page preferences attributes in the individual portlet.xml.
C. AsviewMode properties in the actions section in the individual struts-config.xml.
D. As view attributes in the supports section of the individual portlet.xml.
Answer: B

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NO.7 .Andy is preparing to install Rational Application Developer 7. What level of authority must his ID
have on a Microsoft Windows installation?
A. Root access
B. Administrator
C. Read and Edit
D. Modify and Read
Answer: B

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NO.8 .Mary is developing a composite application, in which one of the components requires access to a
back-end system. Which of the following is the WebSphere Portal mechanism for managing user
access to back end systems without having to continuously provide new credentials?
A. Siteminder
B. Credential Vault Service
C. Tivoli Application Security
D. WEBSeal Authentication Proxy
Answer: B

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NO.9 .Hallie is developing a custom theme for her portal project. What is unique about the style sheets
associated with a WebSphere Portal theme?
A. Style sheets are saved as JSPs
B. CSS files must be deployed asportlet WARs
C. All styles must beprepended with "portal-theme"
D. The defaultcss must begin with a portal style class declaration
Answer: A

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NO.10 .Ivan is configuring his local development machine with a deployment of WebSphere Portal 6 for
testing. Which list below describes the software that must be installed in order for his portal server
to run?
A. WebSphere Application Server, an LDAP v3 server, and IBM DB2
B. WebSphere Application Server, IBM Cloudscape, and Lotus Domino
C. WebSphere Application Server, IBM Cloudscape, and a WebSphere Portal instance
D. WebSphere Application Server, an LDAP v3 server, IBM Cloudscape, and an external HTTP
server
Answer: C

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NO.11 .For portal business processes that should be processed within portal, what is used to lookup the
task page definition at runtime?
A. Client UI identifier
B. Process Template Name
C. Task instance object identifier (TKIID)
D. Staff activity identifier
Answer: A

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NO.12 .Fiona is developing a series of portlets that will eventually work together and exchange data,
providing a more dynamic user experience. What portlet service does WebSphere Portal provide
that will allow her portlets to exchange data?
A. PUMA SPI
B. Property Broker
C. Credential Vault
D. Cooperative Interface
Answer: B

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NO.13 .Tracy is building a composite application for WebSphere Portal 6. What are the two fundamental
aspects of composite applications?
A. Libraries and instances
B. Applications and workflow
C. Templates and applications
D. Templates and business components
Answer: C

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NO.14 Which of the following actions is required in order to launch the Wireless Markup Language (WML)
device emulator when using WebSphere Portal?
A. Specify Wireless Markup Language the markup in portlet.xml file
B. Select "Enable Wireless Markup Language Setting" option
C. EnableTranscoding
D. Enable Wireless Markup Language Markup
Answer: C

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NO.15 .Nell is using RAD 7 and would like to minimize the startup time of her local
WebSphere Portal 6 server. Which approach should she take to accomplish this?
A. Deselect allportlets that do not need to be started for testing
B. Enable "Optimize server for testing and developing" in the servers view
C. Modify the batch file that startsWebSphere Portal to include -Xquickstart
D. Modify theJAVA_Size environment variable for the development machine
Answer: B

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NO.16 .A team of developers must improve Portal layout and navigational features. What tool in Rational
Application Developer V7.0 should they use?
A. Portlet Designer
B. Page Designer
C. Portal Designer
D. Customization Designer
Answer: C

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NO.17 .Abigail is a developer working with the theme policy for her corporate theme for
WebSphere Portal 6. Theme policies are managed by administrators, but she can also use a
theme policy in what other type of design artifact?
A. JSP
B. POJO
C. Java class
D. Ajax requests
Answer: A

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NO.18 .Bethany is creating a custom mail portlet service for use by several portlets. She has defined the
interface, written the code for her services, and created and installed the service's .jar file on her
portal server. Before she can code her portlets to access the service, what final step must be
taken?
A. Register the service
B. Extend thePortletService interface
C. Specify action processing for the service
D. Modify the credential vault slot for the service user role
Answer: A

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NO.19 .Will is developing a business process application, and is at the point where he is initiating the
process instance. He has used a JNDI lookup to obtain a reference to the process server remote
EJB interface. Next he codes the portlet to start the process with an input message. Once the
process starts, what is returned to the caller by the operation?
A. The process-instance name
B. The process template name
C. The object ID of the new process instance
D. A reference to theBusinessProcess session bean
Answer: C

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NO.20 .Tony is just beginning to work with a Faces portlet in RAD. Since RAD automatically switched to
the Web Perspective when he started the project, where can he find Enhanced Faces
Components (such as a Data Table) to 'drag and drop" onto the page editor?
A. In the Palette
B. In the Quick Edit view
C. In the Page Data view
D. In the Project Explorer
Answer: A

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Exam Code: 000-050
Exam Name: IBM (Rational Quality Manager v2.0)
Free One year updates to match real exam scenarios, 100% pass and refund Warranty.
Total Q&A: 70 Questions and Answers
Last Update: 2013-09-30

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NO.1 Quality Objectives defined in the System Properties can be used in which sections of the test plan?
A. Business Objectives, Test Objectives, and Quality Objectives
B. Business Objectives, Test Environments, and Quality Objectives
C. Entry Criteria, Exit Criteria, and Quality Objectives
D. Entry Criteria, Exit Criteria, and Business Objectives
Answer: C

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NO.2 What does the Platform Coverage tab of the Test Environments section show?
A. a list of platforms that will be supported for all test cases
B. a list of test execution records that will be generated for the test plan
C. a non-binding list of platforms the user plans to cover
D. a binding list of platforms that must be covered in the test plan
Answer: C

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NO.3 Which statement is true about review processes?
A. Authorization is off by default; new Task-Review work items are listed as Pending.
B. Authorization is on by default; new Task-Review work items are listed as Pending.
C. Authorization is off by default; new Task-Review work items are listed as New.
D. Authorization is on by default; new Task-Review work items are listed as New.
Answer: A

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NO.4 Which three platforms are supported by the data warehouse server of IBM Rational Insight? (Choose
three.)
A. Microsoft Windows Server 2003
B. Microsoft Windows Server 2008
C. SUSE Linux
D. Red Hat Linux
Answer: A,B,D

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NO.5 Who typically creates the test plan initially with Rational Quality Manager?
A. Test Lab Manager
B. Test Engineer
C. Test Manager
D. Project Manager
Answer: C

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NO.6 In the Requirements section of the test plan, what happens when you click on the green plus sign icon?
A. A new requirement is added to the test plan.
B. An existing requirement is added to the test plan.
C. A requirement is imported into the test plan.
D. test case is created from the requirement.
Answer: B

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NO.7 The list of test environments can be used for what purpose?
A. to automatically locate resources containing the specified environments
B. to automatically generate the actual test environments needed to run specific tests
C. to automatically select available machines during test execution
D. to automatically create unique test logs for each environment
Answer: B

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NO.8 When generating a new test execution record from the Test Execution Record section of an open test
case, which tabs does the Advanced Properties link show?
A. One-way, Pair-wise, and Four-way Interaction
B. Test Plan, Test Suite, and Test Environment
C. Lab resources, Reservations, and Milestones
D. Inclusions, Exclusions, and Weightings
Answer: D

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NO.9 Which Custom Reporting component stores the reports, data source connections, and server and user
preferences?
A. Data Warehouse
B. WebSphere Application Server
C. Framework Manager
D. Content Store
Answer: D

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NO.10 You can copy content from an external document and paste it into which sections of the test plan?
A. Summary, Entry Criteria, Exit Criteria
B. Summary, Pre-Condition, and Post-Condition
C. Summary, Quality Objectives, and Resources
D. Summary, Business Objectives, and Test Objectives
Answer: D

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Exam Code: SD0-101
Exam Name: SDI (Service Desk Analyst Qualification)
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Total Q&A: 165 Questions and Answers
Last Update: 2013-09-29

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NO.1 Consider your responsibilities as an SDA: which of these options best describes one of your principal
responsibilities?
A. To provide easily understood and accurate answers to users questions
B. To provide technically detailed answers to users questions
C. To provide users with information about the workings of the Service Desk
D. To provide recommendations about technical courses to users
Answer: A

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NO.2 Your manager has told you that the Service Desk team must provide excellent customer service at all
times. As an SDA, what is the most important thing you must do to ensure that this happens?
A. Always show plenty of sympathy to the users
B. Always follow the procedures you understand best
C. Always reprimand colleagues who fail to deliver service excellence
D. Always listen to what users tell you
Answer: D

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NO.3 Which option best describes one of the roles of an SDA?
A. Managing users expectations
B. Delivering problem support
C. Negotiating SLAs with customers
D. Achieving reporting targets
Answer: A

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NO.4 Which of these options is NOT part of the correct procedure for putting a user on hold?
A. Asking the user for permission to remotely access their system
B. Communicating a valid reason for putting the user on hold
C. Giving the user a reasonable time frame
D. Regularly updating the user about the wait-time
Answer: A

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NO.5 If you are asked to name a Service Desk best practice, which option would be relevant?
A. SAP
B. KCS
C. Problem Management
D. itSMF
Answer: B

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NO.6 Which option is NOT a characteristic of a successful team?
A. Trust is encouraged amongst team members
B. Support from senior management is received
C. League tables are published
D. Participation in the decision-making process is encouraged
Answer: C

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NO.7 A primary responsibility of the Service Desk is to
A. Manage Major Incidents
B. Act as the resolver for all users Incidents and Service Requests
C. Resolve Problems
D. Acknowledge and record all Incidents and Service Requests
Answer: D

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NO.8 What is the best way for an SDA to enhance the image of the Service Desk?
A. Dress to reflect your professionalism
B. Ensure users are aware that the Service Desk is the key component in IT
C. Provide accurate information to users without denigrating other teams
D. Advise users of resolutions via the weekly Service Desk email
Answer: C

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NO.9 Your organisation has recently implemented SLAs and OLAs. A new starter on your team has confided
in you that they dont really understand what an OLA is; how would you explain it to him/her?
A. It is a legally enforceable contract between a user and a supplier to ensure user satisfaction with
services offered
B. It is an ad-hoc arrangement between internal support teams that is helpful to the support of a contract
C. It is an agreement between internal support teams that defines the support necessary to meet delivery
of IT Services
D. It is a methodology used to measure compliance to standards of behaviour
Answer: C

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NO.10 Which of the options best describes a key responsibility of a Service Desk Manager?
A. To deliver ad-hoc levels of service quality from the Service Desk
B. To promote the Service Desk to the organisation and users
C. To manage Incidents and Major Incidents
D. To develop and manage the Problem Management team
Answer: B

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NO.11 Which of these options best describes a benefit of good teamwork?
A. There is always someone else to pick up any work you fail to do
B. There is commitment to team decisions
C. There is a specialist for each product or service
D. There is less need for person-to-person communication
Answer: B

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NO.12 Which option is the best example of a closed question?
A. What are the symptoms of your Incident?
B. Tell me what you were doing immediately prior to the Incident?
C. What version of the software do you have?
D. How can I be of help?
Answer: C

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NO.13 Which these options would NOT be a responsibility of the Service Desk?
A. Representing the IT organisation
B. Delivering first time fixes
C. Operating as a communications channel
D. Providing a reliable IT infrastructure
Answer: D

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NO.14 Your organisation documents company policies to which it expects all employees to adhere. What is
the most important reason for SDAs to ensure they work within these policies?
A. Company policies support consistent behaviour
B. Company policies emphasise deviations from acceptable behaviour
C. Company policies meet their managers criteria for success
D. Company policies support creative approaches for SDA activities
Answer: A

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NO.15 What is the best reason for an SDA to follow documented processes and procedures?
A. It ensures that all customers perform consistently
B. It ensures that the SDA performs consistently
C. It ensures that customers consistently provide positive feedback
D. It ensures that the manager is protected from irate users
Answer: B

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NO.16 We should maintain a positive service attitude at all times; which option is the best reason for doing
so?
A. A good service attitude will improve SLA performance
B. Users will see the Service Desk as cheerful happy people
C. It will help to build confidence in the service
D. A bad attitude means that SLAs wont be met
Answer: C

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NO.17 How would you characterise a failing team?
A. It is managed without SLAs
B. Its members are very touchy feely
C. Its members demonstrate low morale
D. It is solely focussed on business objectives
Answer: C

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NO.18 Your manager has emphasised the importance of establishing effective working relationships with
other teams in the organisation. Of these options, which is the most important activity you should
undertake to enable this to happen?
A. Learn about and recognise the roles and responsibilities of other teams
B. Ensure that your team is seen by users as their champion
C. Treat everyone according to their importance in the organisation
D. Make certain that the IT director is aware of inter-team communication issues
Answer: A

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NO.19 What is the best type of questioning to use to disengage a caller whilst ensuring a professional
approach to call management?
A. Reflective questions
B. Rapid questions
C. Open questions
D. Closed questions
Answer: D

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NO.20 Where would you find clear definitions of boundaries and procedures for dealing with inappropriate
behaviour?
A. Company policy documents
B. Incident Management documents
C. Service Desk procedure documents
D. Service Level Agreement documents
Answer: A

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NO.21 Which of these options best describes personal accountability?
A. Delivering excellent levels of service quality
B. Admitting to errors
C. Taking ownership of your teams Incidents and Service Requests
D. Behaving and dressing in a distinctive manner
Answer: B

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NO.22 Some things can get in the way of good communication which of these options has the biggest impact
on a Service Desk?
A. Noise and general chatter
B. Inappropriate SLAs in place
C. An unreliable IT infrastructure
D. The users status in the organisation
Answer: A

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NO.23 Why is it important to keep to your commitments to your team members?
A. It will help to ensure that bonuses are paid
B. My colleagues will admire my achievements
C. It improves the morale of the Service Desk
D. Management will not criticise my behaviour
Answer: C

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NO.24 Which of these options is a characteristic of a successfully performing team?
A. Attendance at team social events is mandatory.
B. The team leader closely manages everyone equally
C. A team member will do anything to be the best
D. Everyone actively listens to each other
Answer: D

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NO.25 In order to measure its efficiency, a Service Desk routinely measures First Contact Resolution
performance; what else might this data be used for?
A. To measure the effectiveness of the escalation procedure
B. To indicate levels of customer satisfaction
C. To measure how long users wait to speak to an SDA
D. To evaluate and adjust staffing levels
Answer: B

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NO.26 A new trainee is being inducted into the Service Desk and s/he questions why there are procedures
and the need for documentation. What should you tell him/her to justify the need for consistent
procedures and processes?
A. Clear procedures mean that everything is done uniformly to eliminate errors
B. Clear procedures mean that customers receive consistent service
C. SLAs and procedures ensure that staff will not be criticised if targets are not met
D. Consistent procedures mean that SLAs and OLAs will always be met
Answer: B

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NO.27 Which attribute would you expect from good team members?
A. They are nice to everyone
B. They have good timekeeping skills
C. They listen to other peoples point of view
D. They cover up their mistakes
Answer: C

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NO.28 What should an SDA reasonably expect of users when they contact the service desk for assistance?
A. To provide valuable information regarding their opinion of the Service Desk
B. To provide valuable information regarding their view of the SLA
C. To provide an opportunity to receive feedback regarding their technical ability
D. To provide the relevant information needed to resolve their incident
Answer: D

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NO.29 Which option is a benefit of using Knowledge Management in a Service Desk?
A. This ensures that all staff will log Incidents uniformly
B. It removes the need for training of Service Desk staff
C. It reduces the Incident talk time for users
D. It reduces the overall cost of support
Answer: D

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NO.30 A list of desirable attributes included in a job description for a Service Desk Analyst should include ...
A. Seeing a users Incident or Service Request through to resolution, conveying a willingness to help and
being nice to senior management
B. Conveying a willingness to help, focussing on business needs and providing users with the best
possible service
C. Taking ownership of users Problems, maintaining a positive attitude and focussing your attention on
the user
D. Focussing on business needs, providing users with best possible service with an ability to answer a
high volume of calls
Answer: B

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Exam Code: BCP-620
Exam Name: BlackBerry (Designing and Deploying a BlackBerry Solution in A Microsoft Exchange Environment)
Free One year updates to match real exam scenarios, 100% pass and refund Warranty.
Total Q&A: 118 Questions and Answers
Last Update: 2013-09-29

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NO.1 One thousand BlackBerry 8830 devices have been sent to the employees in the regional offices and
the BlackBerry device users will be issued enterprise activation passwords next week. Management
would like to prevent unneeded wireless data charges. What can be done to ensure this mass enterprise
activation process uses as little wireless data as possible? (Choose one)
A. Set the 'Disable Wireless Activations' IT policy to 'True'
B. Set the 'Disable Wireless Bulk Loads' IT policy to 'True'
C. Set the 'Disable Enterprise Activation Progress' IT policy to 'True'
D. Set theisable Wireline Activations' IT policySet the ?isable Wireline Activations' IT policy to 'True'
Answer: B

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NO.2 The company has exceeded its planned growth for BlackBerry device users and expects to have 1400
additional users next year in New York. What can be done to accommodate this growth on the current
New York BlackBerry Enterprise Server? (Choose one.)
A. Upgrade the existing BlackBerry Enterprise Server to a 64 bit operating system
B. Install a standby BlackBerry Enterprise Server
C. Install another BlackBerry Enterprise Server
D. Install a remote MDS-CS service to handle Sales Data requests
Answer: C

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NO.3 Given the scenario, which BlackBerry Enterprise Server component should be installed in New York to
allow for management of the BlackBerry solution? (Choose one)
A. BlackBerry Monitoring Service
B. BlackBerry Alert Service
C. BlackBerry Administration Service
D. BlackBerry Policy Service
E. BlackBerry Manager
Answer: C

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NO.4 After completing a successful deployment of BlackBerry devices, the company is adding an additional
51 messaging servers across the four offices, which all support BlackBerry device users. What should
you do to ensure optimal performance while meeting the company businessoffices, which all support
BlackBerry device users. What should you do to ensure optimal performance while meeting the company?
business requirements? (Choose one)
A. Create a BlackBerry Router pool
B. Increase bandwidth to Microsoft SQL Server
C. Add a standby BlackBerry Enterprise Server instance
D. Ensure each messaging server is only being accessed by one BlackBerry Enterprise Server
E. Ensure each BlackBerry Enterprise Server is only connecting to one messaging server
Answer: D

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NO.5 Nextair Corporation. has limited hardware resources available and is planning to perform an in-place
upgrade of BlackBerry Enterprise Server software version 4.1.6 to version 5.0. What are two
disadvantages of this approach? (Choose two)
A. All other locations with 4.1.6 BlackBerry Enterprise Servers must be upgraded immediately
B. It will be more difficult to rollback
C. There is additional cost of another SRP
D. The SQL database must be hosted on two separate BlackBerry Enterprise Servers
E. They will experience more downtime
Answer: B,E

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NO.6 Given the scenario, what is the proper role to assign the head administrator in the New York office?
(Choose one)
A. Enterprise Administrator
B. Security Administrator
C. Monitoring System Administrator
D. Senior Helpdesk Administrator
Answer: B

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NO.7 Given the scenario, what is the proper role to assign the head administrator in the New York office?
(Choose one)
A. Enterprise Administrator
B. Security Administrator
C. Monitoring System Administrator
D. Senior Helpdesk Administrator
Answer: B

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NO.8 With secure messaging, Plazmic Inc. has decided to implement the S/MIME support package.
How can the IT department deploy this for all the BlackBerry device users? (Choose one)
A. Use a software configuration to push it to all BlackBerry device users
B. Use the BlackBerry Desktop Manager to upload the S/MIME support package
C. Use the BlackBerry Web Desktop Manager to allow users to install the S/MIME support
package
D. Have the user download it from the S/MIME website on the BlackBerry device
Answer: B

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NO.9 Nextair Corporation wants to be able to efficiently manage the BlackBerry solution at all times.
How can this be accomplished if a BlackBerry Enterprise Server is installed in two different cities?
(Choose one)
A. Set up one of the BlackBerry Enterprise Server instances as a standby instance
B. Create a pool of BlackBerry Administration Service instances
C. Enable automatic connections failover
D. Setup BlackBerry MDS Integration Service in a round robin configuration
Answer: B

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NO.10 Nextair Corporation plans to keep running BlackBerry Enterprise Server software version 4.1.6 in New
York and install version 5.0 in Toronto. They plan on performing a phased migration between the two sites.
Both BlackBerry Enterprise Server instances will use their own Microsoft SQL Server hosted in their
respective location. What is an advantage of this upgrade? (Choose one)
A. Both BlackBerry Enterprise Server instances can be managed in the same BlackBerry Domain
B. It allows time for testing beforemigrating all BlackBerry device users
C. BlackBerry devices will not require new service books
D. The cost of an additional SRP Identifier is saved
Answer: B

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NO.11 Nextair Corporation has determined that the hardware running BlackBerry Enterprise Server software
version 4.1.6 will be insufficient to handle version 5.0. They plan to perform a cutover upgrade using a
new SQL database. What is the primary advantage of implementing this strategy? (Choose one)
A. The SQL database can be hosted locally to the BlackBerry Enterprise Server
B. The SQL database can be hosted on two separate Microsoft SQL Servers
C. BlackBerry device users are automatically migrated to BlackBerry Enterprise Server software version
5.0 during the installation
D. In an emergency, it is easier to roll back to the previous version
Answer: D

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NO.12 Plazmic Inc. future plan is to open an office in Singapore with approximately 500 BlackBerry device
users at a forecasted rate of 30% growth forPlazmic Inc.? future plan is to open an office in Singapore
with approximately 500 BlackBerry device users at a forecasted rate of 30% growth for the next fiscal year.
It has been decided to install a standalone MDS Connection Service instance in the Singapore location to
ease the load off the BlackBerry Enterprise Server and work-around the slower WAN connection. What
are the recommended software and hardware pre-requisites for this installation? (Choose two.)
A. Windows Server 2003 SP1 or later and minimum of 3 GB of memory
B. Windows XP SP 2 and minimum of 1024 MB of memory
C. Windows XP SP 2 and minimum of 512 MB of memory
D. Windows Server 2003 R2 SP2 (64-bit) and minimum of 1024 MB of memory
E. Windows Server 2003 R2 and minimum of 3 GB of memory
F. Windows Server 2008 (64-bit) and minimum of 1024 MB of memory
Answer: D,F

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NO.13 Management has requested that the ability to activate BlackBerry devices on the BlackBerry Enterprise
Server be restricted to approved BlackBerry device models only. What can be used to accommodate this
request? (Choose one)
A. IT Policy
B. PIN to Model Mapping
C. Enterprise Service Policy
D. Application Control Policy
E. Group Filter
Answer: C

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NO.14 What can be deployed to reduce the financial cost of the BlackBerry solution in each office location
when the BlackBerry device users are traveling around the campus? (Choose one)
A. BlackBerry Web Desktop Manager
B. A WLAN configuration set
C. BlackBerry Desktop Manager
D. A remote BlackBerry Router
Answer: B

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NO.15 Nextair Corporation has determined the hardware running BlackBerry Enterprise Server software
version 4.1.6 will be insufficient to handle version 5.0. They plan to perform a cutover upgrade using the
existing SQL database. What is an advantage of implementing this strategy? (Choose one)
A. There is no downtime for other BlackBerry Enterprise Server software version 4.1.6 instances sharing
the same SQL database
B. They will save the cost of an additional SRP Identifier
C. There is no need to back up the database prior to upgrade
D. The SQL database must be hosted locally to the BlackBerry Enterprise Server
Answer: B

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NO.16 Nextair Corporation has configured push application access to be above the failover threshold but
below the promotion threshold. Which situation will cause a failover? (Choose one)
A. BlackBerry MDS Connection Service is healthy on the secondary BlackBerry Enterprise Server
instance
B. BlackBerry MDS Connection Service is healthy on the primary BlackBerry Enterprise Server instance
C. BlackBerry MDS Connection Service fails on the secondary BlackBerry Enterprise Server instance
D. BlackBerry MDS Connection Service fails on the primary BlackBerry Enterprise Server instance
Answer: D

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NO.17 Since the sales application is mission-critical, what can be done to ensure its content is always
delivered to the BlackBerry device users? (Choose one)
A. Configure a secondary pool of BlackBerry MDS Connection Services
B. Configure one primary pool of BlackBerry MDS Connection Services
C. Put the MDS Integration Service Database in a separate server
D. Create a pool of BlackBerry MDS Integration Services
Answer: B

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NO.18 Given the scenario that VIP users require access to internal applications daily, you have decided to
configure the BlackBerry MDS Connection Service for high availability. What is the minimum number of
BlackBerry MDS Connection Service instances you need to install? (Choose one.)
A. 1
B. 2
C. 3
D. 4
E. 5
Answer: B

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NO.19 Nextair Corporation plans to keep running BlackBerry Enterprise Server software version 4.1.6 in
Chicago and install version 5.0 in Los Angeles. They plan on performing a phased migration between the
two sites. Both BlackBerry Enterprise Server instances will share an SQL database.
What must be considered for this upgrade? (Choose one)
A. It requires an additional SRP
B. All users on BlackBerry Enterprise Server software version 4.1.6 are disabled until migrated
C. Each BlackBerry Enterprise Server instance will have its own BlackBerry Domain
D. All BlackBerry device users are migrated at the same time
Answer: A

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NO.20 Given the scenario, any new applications developed for the sales application will need to be published
again. Which service should be installed in New York to allow for timely uploads and publishing? (Choose
one)
A. BlackBerry MDS Connection Service
B. BlackBerry MDS Integration Service
C. BlackBerry Collaboration Service
D. BlackBerry Synchronization Service
Answer: B

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Exam Code: BCP-340
Exam Name: BlackBerry (Support. BB 10 Devices & BB Device Svc. in Enterprise Envir)
Free One year updates to match real exam scenarios, 100% pass and refund Warranty.
Total Q&A: 100 Questions and Answers
Last Update: 2013-09-29

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NO.1 A user requests an immediate password to activate a BlackBerry device but the user is not
found in the server by searching Administration Service, What should be done next?
A. Perform a quick user search to find the user
B. Add the user to the Activation Password group
C. Assign the Activation Password Software Configuration to the user
D. Create a BlackBerry enabled user with an activation password
Answer: D

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NO.2 Which option best describes how to add a user to a BlackBerry Device Service (BDS) domain?
A. Login to BlackBerry Administration Console and click on "create a user" enter the user's full name
in the "Directory Display Name" field and click on "create a user with activation password"
B. Login to BlackBerry Administration Console and click on "create a user", enter the user's full
name in the "Directory Display Name" field and click on "create a user without activation password"
C. Login to BlackBerry Administration Console and click on "create a user" enter the user's email
address in the "Email Address" field and click on "create a user with generating activation password"
D. Login to BlackBerry Administration Console and click on "create a user", enter the user's email
address in the "Email Address" field and click on "create a user without activation password"
Answer: D

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NO.3 Which three components are used to contact a device?
A. BlackBerry Router, BlackBerry Dispatcher, and BlackBerry Web Desktop Manager
B. BlackBerry Router, BlackBerry Management Web Service, and BlackBerry Web Desktop Manager
C. BlackBerry Dispatcher, BlackBerry Enterprise Management Web Service, and BlackBerry Web
Desktop Manager
D. BlackBerry Dispatcher, BlackBerry Administration Service, and BlackBerry Web Desktop Manager
Answer: C

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NO.4 The BlackBerry Administration Service does which of the following?
A. Provides a secure connection between the device and the server
B. Maintains a connection with the BlackBerry Infrastructure
C. Communicates commands, IT policies, and profiles to the device
D. Manages the user accounts and devices
Answer: D

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NO.5 A new user in the company would like to use BlackBerry Web Desktop Manager to activate
and manage their device. What is the first step?
A. Create a BlackBerry Enabled account for them on the server
B. Set a password for the user
C. Generate an Enterprise Activation password
D. Create a BlackBerry Web Desktop Manager password for the user
Answer: A

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NO.6 What functions are available when a device has been enrolled under the BlackBerry Protect
program?
A. View Location, Play Sound, Display a Message, Lock Device, or Wipe Device
B. View Location, Play Sound, Display a Message, Lock Device, or change BBID password
C. View Location, Play Sound, Display a Message, Rename Device, or Lock Device
D. View Location, Play Sound, Display a Message, Lock Device, or change the device PIN
Answer: A

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NO.7 A device establishes connection against the BlackBerry environment by creating an
A. HTTP connection over Wi-Fi.
B. HTTP connection over Wi-Fi VPN, or IPPP .
C. SSL connection over Wi-Fi.
D. SSL connection over Wi-Fi, VPN, or IPPP .
Answer: D

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NO.8 What administrative tasks can be performed using the BlackBerry Web Desktop Manager
Option?
A. Setup an enterprise activation password, specify a new password and lock a device and assign a
new device to a user account.
B. Setup an enterprise activation password, specify a new password and lock a device, delete all
device data and deactivate a device and assign a new device to a user account.
C. Setup an enterprise activation password, specify a new password and lock a device, delete all
device data and deactivate a device, assign a new device to a user account, send a PIN message to
the administrator.
D. Setup an enterprise activation password and assign a new device to a user account.
Answer: B

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NO.9 When searching for users with a specific software configuration assigned, the following
message is displayed: "The BlackBerry Administration Service cannot find the records you were
looking for. Verify the search criteria you specified and try again." What is the MOST likely cause and
corrective action to take?
A. The search modules threw an exception; log out and try the search again.
B. The search resulted in no matches; make sure search terms are valid and try again if the result
was unexpected.
C. The search was not able to connect to the configuration database to submit the search; verify
connectivity to the database server and try again.
D. The search module did not understand the criteria; make sure search terms are valid and try
again.
Answer: B

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NO.10 If users wish to perform a wired activation, which browser(s) is/are supported?
A. Windows Internet Explorer 8.0 and 9.0 (32-bit)
B. Windows Internet Explorer 8.0 and 9.0 (32-bit) or Safari 5 for Mac or later
C. Windows Internet Explorer 8.0 and 9.0 (32-bit) or Mozilla Firefox 10 or later
D. Windows Internet Explorer 8.0 and 9.0 (32-bit) or Google Chrome 12 or later
Answer: A

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Exam Code: 010-002
Exam Name: MYSQL (Certified MySQL Associate (English))
Free One year updates to match real exam scenarios, 100% pass and refund Warranty.
Total Q&A: 50 Questions and Answers
Last Update: 2013-09-29

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NO.1 The table Country contains the following rows:
+--------------------------+------------+
| Name | Population |
+--------------------------+------------+
| Nauru | 12000 |
| Turks and Caicos Islands | 17000 |
| Tuvalu | 12000 |
| Wallis and Futuna | 15000 |
+--------------------------+------------+
Which of the following statements will return all rows in the table, sorted by the value in the Population
column?
Select the best response.
A. SELECT Name, Population ASC
FROM Country
B. SELECT Name, ORDER BY Population
FROM Country
C. SELECT Name, Population
FROM Country
GROUP BY Population ASC
D. SELECT Name, Population
FROM Country
ORDER BY Population
Answer: D

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NO.2 Which part of a SELECT statement specifies the tables from which data is to be retrieved?
Select the best response.
A. The SELECT list.
B. The FROM clause.
C. The WHERE clause.
D. The LIMIT clause.
Answer: B

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NO.3 The default database contains a table called City. Which of the following statements may be executed
to obtain a statement that could be used to (re-)create the City table?
Select the best response.
A. DESCRIBE City
B. DESCRIBE TABLE City
C. SHOW TABLE City
D. SHOW CREATE TABLE City
Answer: D

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NO.4 A MySQL table has ...
Select the best response.
A. zero or more columns, and zero or more rows.
B. zero or more columns, and one or more rows.
C. one or more columns, and zero or more rows.
D. one or more columns, and one or more rows.
Answer: C

MYSQL   010-002   010-002   010-002 original questions

NO.5 Which of the following statements can be used to list all databases that are accessible to the current
user?
Select the best response.
A. LIST DATABASES
B. SHOW DATABASES
C. DISPLAY DATABASES
D. VIEW DATABASES
Answer: B

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NO.6 Which of the following statements best describes the purpose of the SQL WHERE clause?
In SQL statements, the WHERE clause specifies ...
Select the best response.
A. the tables from which data is to be retrieved.
B. a condition to filter for only specific rows.
C. a condition to filter for only specific groups defined by a GROUP BY clause.
D. a number to limit the number of rows that is operated upon by the statement.
Answer: B

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NO.7 Which statement can be used to list all columns in the City table?
Select the best response.
A. DISPLAY COLUMNS FROM City
B. SHOW COLUMNS FROM City
C. SHOW COLUMNS LIKE 'City'
D. SHOW City COLUMNS
Answer: B

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NO.8 Which of the following statements will discard the existing database called world?
Select the best response.
A. DELETE DATABASE world
B. DROP DATABASE world
C. REMOVE DATABASE world
D. TRUNCATE DATABASE world
Answer: B

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NO.9 A table is successfully created by executing the following statement:
CREATE TABLE numbers (
double_number double,
decimal_number decimal(2,1)
)
One row is successfully inserted into the numbers table. At this point, the table contains the following
data:
+---------------+----------------+
| double_number | decimal_number |
+---------------+----------------+
| 1.5 | 2.5 |
+---------------+----------------+
The row is updated by executing the following statement:
UPDATE numbers
SET double_number = double_number + 0.25,
decimal_number = decimal_number + 0.01
Which values are now stored in the double_number and decimal_number columns of the updated row?
Select the best response.
A. 1.8 and 2.5
B. 1.75 and 2.5
C. 1.8 and 2.51
D. 1.75 and 2.51
Answer: B

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NO.10 In the context of database transactions, the atomicity property guarantees that...
Select the best response.
A. during a transaction, rows are processed one at a time.
B. all statements that are executed inside a transaction are immediately committed.
C. all statements that are executed inside a transaction are committed or rolled back as one unit.
D. other transactions cannot see the changes made in other ongoing uncommitted transactions.
Answer: C

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Exam Code: C_TAW12_70
Exam Name: SAP (SAP Certified Development Associate - ABAP with SAP NetWeaver 7.0)
Free One year updates to match real exam scenarios, 100% pass and refund Warranty.
Total Q&A: 334 Questions and Answers
Last Update: 2013-09-29

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NO.1 Mark the valid usage of Read stement(More than one answer is correct)
A.DO. Read Line SY-INDEX. ENDDO
B.Read Line 3 of Current Page
C.Read Line 3 of Next Page
D.Read Current Line of table IB
Answer: A, B

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NO.2 What is true about calling a screen (More than one answer is correct)
A.A screen can be called from within a function module
B.Screens should be called from PBO modules
C.Screens can be called from PAI modules
D.A screen can be called from a report program
Answer: A, C, D

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NO.3 Which of the following types of enhancements do not need to be assigned to an enhancement project?
(More than one answer is correct)
A.Keyword
B.Field exit
C.Menu exit
D.Screen
E.Program exit
Answer: A, B

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NO.4 What is conined in the system variatable sy-Linsz?
A.Row count of the current line
B.Height of the current line
C.Width of the current line
D.Size of vertical bars in your list
Answer: C

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NO.5 You have issued a Set Title bar in the PBO of your screen, Hon long Will the title remain active?
A.Until the Next screen change
B.Until the next Set TitleBar stement
C.Until the next DB Luw
Answer: B

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NO.6 What is true about a logical dabase program?
A.Any Node that is accessed requires the Node to be defined in the NODES stement
B.The Put Stement in the LDB provides da for the Get Event in the report program
C.Get Event in the report program requests da from the Put Stement
D.You can access hierarchically higher tables in your program even though there is no table stement for
the table
Answer: B

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NO.7 Identify the different type categories in the ABAP dictionary (More than one answer is correct)
A.table Types
B.Da Models
C.Structures
D.Da definitions
E.Da Elements
Answer: A, C, E

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NO.8 A screen field has been dynamically changed in a dialog program. When does it get re-initialized?
A.At the end of the transaction
B.Only when the program encounters more code to modify the field attributes
C.At PAI execution
D.At PBO execution
Answer: D

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NO.9 Which of the following methods require higher Maintenance when new releases of SAP are installed?
A.Enhancements to the SAP Sndard
B.Append Structures
C.Customizing
D.Modifications to the SAP Sndard
Answer: D

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NO.10 Mark the three system fields that are continuously mainined by the list
(More than one answer is correct)
A.SY-LINSZ
B.SY-TITLE
C.SY-LINNO
D.SY-COLNO
E.SY-PAGNO
Answer: C, D, E

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NO.11 Your screen has a table control defined to it. In the PAI, what does the SY-LOOPC system variatable
conin?
A.Number of table control lines
B.Loop Counter
C.Number of filled lines
Answer: C

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NO.12 What is needed to ensure a check field is verified against the referred key field of the check table?
A.same da type only is required for check field and referenced field
B.all key fields MUST have domain equality between check table and foreign key table
C.same domain is required for check field and referenced field
D.same da element is required for check field and referenced field
Answer: C

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NO.13 What controls the dialogue behavior of a search help?(More than one answer is correct)
A.Admin da
B.DPOS
C.SPOS
D.LPOS
E.Value Range
Answer: C, D

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NO.14 What object is not supported by the Modification assisnt?
A.User exits
B.Text Elements
C.Functions
D.Menus
Answer: A

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NO.15 What is true about the following code?
A.The Module Validate is processed if both FLIGHT and CARRID are other than the initial value
B.The Module Validate is processed if at least one of the fields FLIGHT or CARRID are other than the
initial value
C.The Module Validate is processed only if both FLIGHT and CARRID are initial values
D.The Module Validate is never processed
Answer: B

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NO.16 Where does information come from when you press F1 on a screen field?
A.Da element documention
B.Domain short text
C.Search help
D.Domain Help values
Answer: A

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NO.17 In what case are bstrips good candidates?(More than one answer is correct)
A.When Users need the ability to navigate freely between components
B.When Navigation between components is predetermined in a fixed manner
C.When several components of an application need to be displayed on one screen
Answer: A, C

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NO.18 What message type does not implicitly trigger dabase commits for the table updates specified in your
program?
A.I type MESSAGE stement
B.A type MESSAGE stement
C.E type MESSAGE stement
D.W type MESSAGE stement
E.S type MESSAGE stement
Answer: B

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NO.19 On what line does the output AAAA
appear in the following code?
A.9
B.2
C.1
D.10
Answer: B

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NO.20 In PBO, what field conins the tol number of lines in table control tc_flight
A.TC_FLIGHT_LINES
B.SY-DYNNR
C.SY-STEPL
D.TC_FLIGHT-TOL_LINES
Answer: A

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NO.21 If the program has SRT-OF-SELECTION event and you program stement between the REPORT
stement and the first event keyword or form stement, the stement are than included with which processing
block
A.SRT-OF-SELECTION
B.END-OF-SELECTION
C.Initialization
D.No Processing Block
Answer: A

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NO.22 If you are building a bstrip to be handled at the presention level. What function type should be
assigned to the b title?
A.P
B.T
C.Blank
D.F
E.E
Answer: A, B

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NO.23 Identify the situation Where Append Structures are not allowed.
(More than one answer is correct)
A.If the last field has a domain of da type curr
B.If the last field is already an Append Structure
C.If the table conins a field of da type LCHR or LRAW
D.If the table is a pooled or cluster table
Answer: C, D

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NO.24 What type of memory is typically used as default values for screen fields?
A.SAP memory
B.ABAP/4 memory
C.Shared Memory
Answer: A

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NO.25 How does a customer benefit by using SSCR?
A.To log enhancements made by a development user
B.To log Customizing made by a development user
C.To log modifications made by a development user
Answer: C

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NO.26 If you do not SUPPRESS DIALOG in a dynpro before you LEAVE TO LIST-PROCESSING, the following
Mill happen (More than one answer is correct)
A.The screen will be displayed with the report that was built, but the gui-stus will be the one fromo the
previous screen
B.The report will be displayed on the screen only after the user presses the enter key
C.The previous screen (calling screen) will be redisplayed
D.The screen will be displayed, and will be empty
Answer: B, D

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NO.27 Makr the valid asynchronous update bunding technique.
A.UPDATE
B.CALL FUNCTION.. .. IN UPDATE SK
C.PERFORM ASYNCHRONOUS
D.PERFORM.. .. ON COMMIT
Answer: B

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NO.28 Which transaction is used to make dictionary adjustments when upgrading versions of SAP?
A.SPAU
B.SP01
C.SPDD
D.CMOD
Answer: C

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NO.29 What does the DESCRIBE TABLE stement provide to the program?
A.Access Type
B.Key Definition
C.Key Uniqueness
D.Key length
Answer: A

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NO.30 Mark the Program Attribute that is used to define a Dialogue Program?
A.R
B.D
C.1
D.M
Answer: D

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