Featured EXIN certification EX0-115 exam test questions and answers

IT-Tests.com have a huge senior IT expert team. They use their professional IT knowledge and rich experience to develop a wide range of different training plans which can help you pass EXIN certification EX0-115 exam successfully. In IT-Tests.com you can always find out the most suitable training way for you to pass the exam easily. No matter you choose which kind of the training method, IT-Tests.com will provide you a free one-year update service. IT-Tests's information resources are very wide and also very accurate. When selecting IT-Tests, passing EXIN certification EX0-115 exam is much more simple for you.

The exam questions and answers of general EXIN certification exams are produced by the IT specialist professional experience. IT-Tests.com just have these IT experts to provide you with practice questions and answers of the exam to help you pass the exam successfully. Our IT-Tests's practice questions and answers have 100% accuracy. Purchasing products of IT-Tests.com you can easily obtain EXIN certification and so that you will have a very great improvement in IT area.

IT-Tests.com's EXIN EX0-115 exam training materials provide the two most popular download formats. One is PDF, and other is software, it is easy to download. The IT professionals and industrious experts in IT-Tests.com make full use of their knowledge and experience to provide the best products for the candidates. We can help you to achieve your goals.

IT-Tests's senior team of experts has developed training materials for EXIN EX0-115 exam.Through IT-Tests's training and learning passing EXIN certification EX0-115 exam will be very simple. IT-Tests.com can 100% guarantee you pass your first time to participate in the EXIN certification EX0-115 exam successfully. And you will find that our practice questions will appear in your actual exam. When you choose our help, IT-Tests.com can not only give you the accurate and comprehensive examination materials, but also give you a year free update service.

IT-Tests.com's training materials can test your knowledge in preparing for the exam, and can evaluate your performance within a fixed time. The instructions given to you for your weak link, so that you can prepare for the exam better. The IT-Tests.com's EXIN EX0-115 exam training materials introduce you many themes that have different logic. So that you can learn the various technologies and subjects. We guarantee that our training materials has tested through the practice. IT-Tests.com have done enough to prepare for your exam. Our material is comprehensive, and the price is reasonable.

Exam Code: EX0-115
Exam Name: EXIN (IT Service Management Foundation based on ISO/IEC 20000)
Free One year updates to match real exam scenarios, 100% pass and refund Warranty.
Total Q&A: 136 Questions and Answers
Last Update: 2014-04-17

EX0-115 (IT Service Management Foundation based on ISO/IEC 20000) Free Demo Download: http://www.it-tests.com/EX0-115.html

NO.1 What has to be included in a well defined process?
A. Expected outcomes
B. Functions
C. Statistical support
D. Timelines
Answer: A

EXIN   EX0-115   EX0-115

NO.2 Through which process does the implementation of new or changed services, including closure of a
service, need to be planned and approved.?
A. Business Relationship Management
B. Change Management
C. Release Management
D. Service Level Management
Answer: B

EXIN exam simulations   EX0-115 certification   EX0-115 test questions   EX0-115 test

NO.3 What would increase the amount of detail in the Configuration Management Database (CMDB)?
A. Increasing the scope of the CMDB
B. Increasing the number of attributes of each Configuration Item (CI) in the CMDB
C. Increasing the number of records in the CMDB
D. Increasing the use of the CMDB
Answer: B

EXIN   EX0-115 practice test   EX0-115   EX0-115 practice test   EX0-115

NO.4 In recent months at a transport company with 1500 desktops, dozens of requests have been received
for expansion of the internal memory because its size has proven to be insufficient.
Which process should have prevented this from happening?
A. Capacity Management
B. Service Level Management
C. Configuration Management
D. Availability Management
Answer: A

EXIN   EX0-115 practice test   EX0-115

NO.5 One of the activities of Problem Management is the analysis of historical Incident and Problem data held
in the Configuration Management Database (CMDB) in order to understand trends.
Which aspect of Problem Management accomplishes this?
A. Error Control
B. Identification of root causes
C. Proactive Problem Management
D. Problem Control
Answer: C

EXIN   EX0-115 test   EX0-115   EX0-115 demo

NO.6 What is known as a temporary solution that enables the user to continue working?
A. Known Error
B. Request For Change (RFC)
C. Service Request
D. Workaround
Answer: D

EXIN   EX0-115 test   EX0-115 study guide   EX0-115   EX0-115

NO.7 Deming proposed a system of continuous improvement.
Which four activities does this system involve?
A. Plan. Do. Check and Act
B. Plan. Do. Evaluate and Act
C. Plan. Perform. Audit and Improve
D. Plan. Perform. Evaluate and Act
Answer: A

EXIN demo   EX0-115   EX0-115   EX0-115 test answers

NO.8 Different types of events are reported to the Service Desk. Which event is an incident?
A. Information about the rollout of a specific application
B. A notification that a new toner cartridge has just been installed in a printer
C. A report that the printer is not working
D. A request for the installation of a new bookkeeping package
Answer: C

EXIN dumps   EX0-115   EX0-115 exam simulations

NO.9 Quality Management Systems can assist organizations in enhancing what?
A. Customer satisfaction
B. ISO/EC 20000
C. Relationship with third parties
D. Supplier satisfaction
Answer: A

EXIN   EX0-115   EX0-115   EX0-115 questions   EX0-115 original questions

NO.10 Which process includes the responsibility of recovering the service as quickly as possible?
A. Availability Management
B. IT Service Continuity Management
C. Incident management
D. Problem Management
Answer: C

EXIN   EX0-115 exam   EX0-115   EX0-115 practice test   EX0-115 test questions   EX0-115

NO.11 What is a Configuration Baseline?
A. A benchmark of the service provider's capability
B. A configuration audit report
C. A snapshot of the state of an IT Service or individual Configuration Item (CI) at a point in time
D. The change requests allocated to a release
Answer: C

EXIN questions   EX0-115   EX0-115 dumps   EX0-115 dumps

IT-Tests.com offer the latest IIA-CIA-Part3 Questions & Answers and high-quality 650-304 PDF Practice Test. Our C_HANAIMP131 VCE testing engine and NS0-155 study guide can help you pass the real exam. High-quality BAS-013 Real Exam Questions can 100% guarantee you pass the exam faster and easier. Pass the exam to obtain certification is so simple.

Article Link: http://www.it-tests.com/EX0-115.html